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Roles & Agents

Who uses the system and what AI participates. SpineWorkspace serves every role in the organization. Each role gets a domain-specific projection of the workbench. AI agents work alongside humans, never replacing them.

Design Principles

  1. Humans are core actors — AI augments, never replaces
  2. One Twin per user — Each person has their own AI partner
  3. Role-scoped — Everything is scoped to the user’s role
  4. Coworker is ambient — Always present, never intrusive
  5. Domain agents are specialized — Deep expertise in one area

Human Roles

Executive Leader

Sales Manager

Account Manager

Finance Analyst

Support Lead

Any Role / Customer


AI Agent Taxonomy

AI Twin (Per User)

Twin Capabilities

Twin Rules

  • Twin never acts without explicit approval
  • Twin prefers silence over low-value commentary
  • Twin is scoped to the user’s role domain
  • Twin memory is governed by the same policies as the Spine

AI Coworker (Context Companion)

Coworker Capabilities

Coworker vs. Twin


Domain Agents

Domain Agent Rules

  • Domain agents are scoped to their business domain
  • Domain agents can reason and recommend within their domain
  • Domain agents escalate cross-domain work to the orchestrator
  • Domain agents feed learnings back to the Spine

Specialist Agents

Specialist Agent Rules

  • Specialist agents are invoked on demand
  • Specialist agents receive focused context for their task
  • Specialist agents return results to the calling agent
  • Specialist agents do not maintain persistent state

System Agents

System Agent Rules

  • System agents operate at the platform level
  • System agents are not directly visible to users
  • System agents enforce governance and policies
  • System agents are fully auditable

Agent Interaction Model

Interaction Rules

  1. Humans initiate or approve all actions
  2. Twins reason and propose, humans decide
  3. Domain agents specialize within their scope
  4. Specialist agents are invoked on demand
  5. System agents coordinate and govern
  6. Every interaction is traced in the Spine