Supported Communication Tools
- Email — Gmail, Outlook.
- Chat — Slack, Microsoft Teams.
Integration Types
Communication Integrations: Email and Chat
Communication integrations pull email and chat threads from Gmail, Outlook, Slack, and Teams into the shared context every domain workbench sees.
Communication integrations bring email and chat threads into SpineWorkspace. Every message a customer or teammate sends becomes evidence attached to the right entity, available to every domain workbench and every agent.