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The Cost: Lost Productivity

The Numbers Speak

  • 2.5 hours per day: The average time a knowledge worker spends searching for information and re-assembling context across tools (IDC).
  • $12,000 per employee annually: Direct financial loss attributable to fragmented information retrieval.
  • 60% of work time: Spent on “work about work” — status updates, handoffs, sync meetings, and double data entry.
Work shouldn’t be about maintaining records in five tools. Work should be about driving outcomes.