1
Observe
Twin monitors entity changes: new applications, overdue feedback, approaching review deadlines, and offer approval requests.
2
Orient
Twin classifies the event against HR policies, SLAs, and historical patterns to determine urgency and owner.
3
Context Assembly
Twin pulls the candidate, employee, or task into a context bundle with related entities, events, and evidence.
4
Reason
Twin evaluates options: move candidate, send reminder, draft offer, or escalate. It weighs policy, precedent, and capacity.
5
Discover
If the situation is novel, Twin queries the knowledge graph and may surface precedents or ask clarifying questions.
6
Delegate
Twin routes subtasks to domain agents, such as scheduling, compliance checking, or communications drafting.
7
Collaborate
Twin presents a proposal to the practitioner with reasoning. The practitioner can accept, edit, or reject.
8
Decide
The practitioner confirms the action. Twin records the decision and authorization context.
9
Act
Twin invokes the governed capability, writes back to the source system, and generates a receipt.
10
Continue
Twin updates memory and hands off context so the next session or agent resumes without repetition.